Site Reliability Engineer (Remote)

Site Reliability Engineer

We are seeking a proactive, diligent, and competent Site Reliability Engineer to join our team. We look for self-motivated individuals who are versatile and passionate about learning, with an ability to thrive in an exciting startup environment.

Droice Labs offers a challenging, fast-paced environment with a focus on learning and real-world problem-solving in the domain of clinical NLP. Digital health data in the form of clinical text is one of the richest sources of information in patient care. Our engineers use cutting-edge technologies on vast repositories of real-world clinical data to develop technologies that power decisions to improve patient care. This is an exciting and unique opportunity to make a positive impact on the lives of millions of people around the world.

The primary focus of the role is to work with our team of talented technologists to maintain, configure, and operate computer systems and servers. Actively participate in research and development to continuously improve and keep up with the IT business needs of their organization. Should be able to diagnose and resolve problems quickly and also communicate with a variety of interdisciplinary teams and users.

About Droice

Droice harnesses the power of AI to unlock insights from massive amounts of real-world clinical data, empowering physicians to provide better patient care. Our proprietary Natural Language Understanding (NLU) engine analyzes and transforms clinical data from some of the world’s largest hospital systems, insurance, and life science companies, and government bodies around the world, covering over 60 million people. Droice tools empower healthcare providers to personalized healthcare and make it more accessible to anyone, anywhere.

How you’ll contribute

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and providing support for end-user issues & requests related to systems & applications
• Research & recommend innovative solutions and where possible implement automated approaches for system administration tasks
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues

What we’re looking for

• Over six years of experience in systems administration, networking, security and/or system backups
• A clear understanding of networking & Infrastructure
• Deep knowledge of Linux internals, network architecture & network protocols
• Ability to create scripts in Python, Perl, Bash or other languages
• Be fully familiar with Git, Docker, Linux
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Understanding of monitoring, alerting, logging frameworks
• Efficient in troubleshooting & fixing various production & performance issues in Development, Testing, Staging & Production environments
• A proven track record of developing and implementing IT strategy and plans

Bonus points if you have

• Working experience in US Healthcare IT setup dealing with on-prem deployments
• Familiarity with SDLC best practices
• Good understanding of SQL/NOSQL databases